Shipping Policy

Last Updated: July 3, 2026

At Earlobekandy, every order is carefully packaged and prepared with attention to detail.

Processing Time

Orders are typically processed within 2–5 business days before shipment. During holidays, product launches, or periods of high demand, processing times may be slightly longer.

Shipping

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout. Delivery estimates provided by the shipping carrier are estimates only and are not guaranteed.

Address Accuracy

Please ensure your shipping address is correct before placing your order. Earlobekandy is not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

Once your package has been handed over to the shipping carrier, delivery is outside of our control. If your package appears delayed, please check the tracking information and contact the shipping carrier for updates.

If you need assistance, we're happy to help however we can.

International Orders

Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Order Issues

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.